These terms and conditions govern your use of the Kaizen Hat-Bazar website and our services. By accessing or using the Site or Services, you agree to be bound by these Terms.

  1. Eligibility

You may only use the Site and Services if you are:

  • Legally able to enter into contracts under the Contract Act of 1872 of Bangladesh (i.e., 18 years or older).
  • A resident of Bangladesh.
  1. User Accounts

You may need to create an account to access certain features of the Services. You are responsible for maintaining the confidentiality of your account information, including your username and password, and for all activities that occur under your account.

  1. Products and Services

We offer a variety of products and services through the Site. We make reasonable efforts to describe these products and services accurately. However, we cannot guarantee that the descriptions are always accurate, complete, or error-free.

  1. Orders and Payment

When you place an order on the Site, you are offering to purchase a product or service at the stated price. We may accept or decline your order for any reason.

We offer various payment methods, which are subject to change. You are responsible for ensuring sufficient funds are available for your chosen method.

  1. Delivery

We will use commercially reasonable efforts to deliver your order within 5-7 working days. Delivery times may vary depending on your location and the product ordered. We are not responsible for delays caused by factors outside our control.

  1. Returns and Refunds

Our return and refund policy is on a separate page of the Site. Please see it for details on returning products and obtaining refunds.

  1. Intellectual Property

The Site and Services contain intellectual property belonging to us or our licensors. You may not use this intellectual property without our written consent.

  1. Disclaimer

The Site and Services are provided "as is" without warranties, express or implied. We disclaim all warranties, including merchantability, fitness for a particular purpose, and non-infringement.

  1. Limitation of Liability

We will not be liable for any damages arising from or related to your use of the Site or Services, including direct, indirect, incidental, consequential, or punitive damages.

  1. Governing Law

These Terms will be governed by and construed by the laws of Bangladesh without regard to its conflict of law rules. Any dispute arising out of or relating to these Terms shall be finally resolved by arbitration in Bangladesh by the Digital Security Act, 2018.

  1. Entire Agreement

These terms constitute the entire agreement between you and us regarding your use of the Site and Services.

  1. Amendment

We may amend the Terms by posting them on the Site. You are responsible for checking these Terms periodically for updates. Your continued use of the Site or Services following the posting of amended Terms will be considered your acceptance of those amendments.

  1. Severability

If any provision of these Terms is held to be invalid or unenforceable, it shall be struck, and the remaining provisions shall remain in full force and effect.

  1. Contact Us

If you have any questions about these Terms, please get in touch with us at